In today’s fast-paced global shipping industry, access to real-time data, booking systems, and cargo tracking is essential. If you’re involved in international trade, logistics, or freight forwarding, chances are you’ve come across MSC (Mediterranean Shipping Company)—one of the world’s largest container shipping companies.
To make their services more efficient as well as to deliver enhanced customer care, MSC has introduced a web-based platform called myMSC. From booking management to monitoring vessel schedules or tracking shipments, this platform is designed to simplify your work.
This article will walk you through how to sign up, describe the advantages of utilising myMSC, and provide some hints and tips on how to make the most out of the website.
What is myMSC?
myMSC is MSC’s owned e-business platform, which seeks to provide customers with direct access to an extensive range of shipping services. It is an end-to-end platform where freight forwarders, shippers, and other logistics experts can book:
- Bookings
- Shipping instructions
- VGM submissions
- Invoices and payment
- Cargo tracking
- Vessel schedules
myMSC is accessible around the globe and is used by thousands of customers on a daily basis, making it easier for companies to function more effectively within the international logistics industry.
Why Register on myMSC?
First, let’s talk about the “why.”
Following are some key advantages of registering:
1. 24/7 Access to Services
No waiting for office time. Once you are registered, you can monitor shipments, access documents, and send instructions anywhere, at any time.
2. Faster Bookings
Make and arrange bookings immediately via the platform with no miscommunication and delay with local offices.
3. Real-Time Tracking
Follow your cargo in real time with real-time location and transit status updates—keeping your customers and you up to speed.
4. Digital Documentation
Issue shipping instructions, receive draft Bill of Lading confirmations, and print invoices without physically dealing with documents.
5. User-Friendly Interface
The website is designed with user-friendly navigation and features that are self-explanatory, thus allowing non-tech users to deal with logistics as efficiently as possible.
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Step-by-Step Guide to Sign Up on myMSC
Sign up on myMSC? No problem. Here’s a simple step-by-step guide.
Step 1: Visit the Official Website
To access the official Sign up on myMSC site, visit:
???? https://my.msc.com
Please ensure that you visit the original site to prevent phishing attacks.
Step 2: Click “Sign Up”
There should be a “Sign Up” or “Create an Account” button on the homepage. Click on it to begin the registration process.
Step 3: Complete the Registration Form
You will be required to fill in the following:
- Full Name
- Company Name
- Business Email
- Phone Number
- Country/Region
- MSC Client Code (if necessary)
Note: If you are an existing MSC customer, entering your client code will speed up account verification.
Step 4: Set Up Your Login Information
Create a good password strong enough to qualify for security. You might also be required to select security questions if necessary.
Step 5: Accept Terms and Conditions
Carefully read the terms of service and privacy policy. Upon reading, tick the box to accept and proceed.
Step 6: Email Verification
You’ll get a confirmation email. Click on the link in there to complete your email verification and activate your myMSC account.
Step 7: Account Approval (If Required)
Some users—particularly those who are requesting access to specific features—will require further approval by the MSC team. This will typically be in 24-48 hours.
What to Do Once Signed Up on myMSC
After you’ve registered and are logged in, here’s how to get the most out of the platform:
1. Fill Out Your Profile
Fill out your profile with all contact and business details. This allows for easy communication and access to the correct services.
2. Discover the Dashboard
Your dashboard is the dashboard. You will notice items such as:
- Bookings
- Track & Trace
- Schedules
- Shipping Instructions
- VGM Submission
- Invoices
- Get comfortable with each of them.
3. Book a Booking
Click on the “Booking” tab and go through instructions to book your first shipment.
4. Track Your Shipment
Utilize the “Track & Trace” function to track your shipment by:
- Booking Number
- Bill of Lading Number
- Container Number
5. View Documents
Download or upload documents for shipping. You can also modify or attach additional information as and when required.
Tips on Efficient use of myMSC
New or seasoned logistics hand, here are a few pro tips:
Use Strong Passwords and Enable 2FA
Protect your account with strong passwords and enable two-factor authentication if supported.
Bookmark the Login Page
Bookmark https://my.msc.com for easy access.
Have Your Client Code Ready
If you are an MSC customer, your client code makes a lot of things easier on the platform.
Subscribe to Notifications
Get notified of a booking confirmation, tracking update, or document approval notice.
Train Your Team
If other employees in your firm need access, teach them the ropes of the platform. You can even ask MSC to give you a demo.
Common Issues During Signing Up (and Fixes)
Signing up for myMSC is easy, but you may encounter some minor issues. Below are some typical issues:
Didn’t Receive Verification Email
- Look for it in the junk or spam mail.
- Make sure you typed the email address correctly.
- Refer the MSC support for recurring issue.
Invalid Client Code
- Look for typing mistakes or out-dated codes.
- Get your local MSC office for verification.
Access Denied After You Signed Up
- Some functionalities need further authentication.
- Call customer service to have access extended.
Security and Privacy Considerations
MSC respects data security. But still, it’s your responsibility to:
- Don’t give out your login credentials.
- Log off after every session, particularly on public computers.
- Change your password periodically.
- Watch for account activity for suspicious activity.
By following these precautions, you can ensure your myMSC account is safe and secure.
Main Takeaways
Here are key points and what you should do:
- myMSC is a strong web tool provided by MSC to manage international shipping operations.
- It is free and easy to register—just visit https://my.msc.com, choose “Sign Up,” and fill in the necessary details.
- After registering, you get access to functionalities such as bookings, tracking, document management, etc.
- Password-protect with robust passwords, enable notifications, and train your staff for hassle-free experience.
- In the event that you are experiencing issues, MSC customer support is available at your service at all times.
